Support
应用支持
App support
本页供 App Store「支持 URL」使用，无需登录。
常见问题
- 无法登录：确认账号已由管理员开通且密码正确。会话过期后请重新登录。
- 无法上传：选择与类型匹配的文件（源码包或固件镜像），并保持网络畅通。
- 看不到任务：普通账号只能看到自己上传的扫描；请确认使用的是同一账号。
- 退出登录：打开应用「设置」→ Sign out，将清除本机会话令牌。
账号 / 数据删除
请发送邮件至 bobojensen@163.com， 主题注明「删除账号」，正文提供用户名。我们将删除服务器上的账号、上传文件与扫描报告（法律另有规定除外）。
联系
This page is the App Store Support URL. No sign-in required.
Common issues
- Cannot sign in: use an account provisioned by an administrator. Sign in again if the session expired.
- Upload fails: pick a file that matches the selected type (source archive or firmware image) and check connectivity.
- Missing tasks: a standard account only sees its own scans.
- Sign out: Settings → Sign out clears the on-device session token.
Account / data deletion
Email bobojensen@163.com with subject “Delete account” and your username. We will delete the server account, uploads, and scan reports except where retention is required by law.
Contact
Email: bobojensen@163.com